Managed Services
Our Managed Services Support Plans allow you to control the largest single cost of business technology - the hidden costs of lost time and productivity due to technical problems.

We provide an array of essential Server management services to small and medium businesses. We help you maximize your server and application uptime to keep productivity levels high. We also minimize the daily hassles involved with using and managing technology so you can get on with what you do best, your business.

Do you have a firewall? Does your firewall dance? EmbarkIT can show you how to make it rock!
Do you have a next-generation firewall, (i.e., does it have application intelligence and awareness)? Will your firewall allow Facebook access but block Farmville? Will it limit the allowed bandwidth for apps like Youtube and Hulu? Can you see the threats to your system? Do you know how much of your bandwidth is used for non-business applications? Do you know what your users are doing? Do you know where your traffic is coming from, or what apps are on your network? Can you manage and control your apps & traffic? EmbarkIT can help you answer "yes" to these questions.
 
Server Support Plan

Workstation Support Plan

Network Device Support Plans



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Server Support Plan
Prices are monthly per server   E-Watch E-Active E-Manage
       
Server Availability Monitoring   X X X
CPU Performance Monitoring   X X X
Memory Utilization Monitoring   X X X
Hardware Health Monitoring   X X X
Backup Monitoring & Reporting   X X X
Patch Level Monitoring   X X X
SQL Service Monitoring   X X X
Anti-virus Management   X X X
* Remote Support Incidents   1 2 4
* Phone Support Incidents   1 2 4
Monthly Executive Reporting     X X
Patch Deployment     X X
Windows User Management     X X
Exchange Server Administration     X X
* On-site Support Incidents       4
On-site Quarterly Briefing       X
 
* Support Incidents are per site.
* Sign-on bonus of 2 additional incidents for the first 6 months.


EmbarkIT, Inc.
1854 Fuller Road,  West Des Moines, IA  50265
Phone: 515-440-1451 / Toll Free: 866-440-1451 / Fax: 515-440-1455
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