Is it time for your business to upgrade?
When should your firm bite the bullet and invest in some tech upgrades? Perhaps an upgrade doesn’t seem worth the money, time and effort. And of course, whenever you do buy something, there’s always a newer, better version that seems to come out just days later. So it’s understandable if you want to throw your hands up in the air; however, it’s important to realize that failure to keep current with your tech doesn’t just affect you. It also impacts your clients. In fact, in 2013, Microsoft polled 1,405 of their customers to see if their vendors’ use of technology was important to them. The response? A stunning 91% of respondents said they would stop doing business with a company that used outdated technology. To prevent that, let’s review some signs that it’s time to upgrade.
Old Computers Literally Slow You Down
According to Intel, companies using older PCs are less productive. When companies use computers that are more than four years old, their users lose an average of 42 hours of work each year—an entire week of productivity—due to repairs, maintenance and security issues. Old computers have higher repair costs and increased security risks as well. By contrast, employees with newer computers are 26% more productive. All told, replacing an old computer can save a company more than $12,000 per year in lost productivity.
Crashing Systems Make You Miss Opportunities
Does your phone system crash under high traffic? Does your point of sales system go down on a fairly regular basis? Anything that is freezing, crashing, or mysteriously unresponsive is costing your business sales, productivity and creating a negative working environment.
Your Technology Is Now Unsupported
As new operating systems and tech products are released, older generations are naturally retired and eventually are unsupportable. Old equipment is ultimately incompatible with newer software and accessories, and it won’t be supported or updated by the manufacturer.
Your Employees and Customers Want More Flexibility
Consumers are growing more and more interested in communicating, booking appointments and buying products via mobile devices. At the same time, traditional set-ups, such as a desktop PC, may restrict employees’ ability to work remotely or have flexible hours. If you want to have easy access to a growing mobile market, while retaining high-performing employees, you’ll need to invest in tech that can support mobile capabilities for all parties.
You Need Better Data Protection
Consumers want to use businesses that are prepared to protect and safeguard their personal data. And companies that fail to protect customer data, do so at their peril. By the same token, companies should also be protecting their own proprietary knowledge. Don’t ignore security patches or upgrades, and have current safeguards in place to protect your company and your clients.
If you aren’t sure if it’s time to upgrade your technology, contact us at Embark IT. Our staff of experts can evaluate your network infrastructure and hardware, then suggest new tech or preventative maintenance that you might need. Let us help you discover technology that will allow you innovate and grow.